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Find quick answers to common questions about running your business on EpicMarket. Can’t find what you’re looking for? Contact our support team 24/7.

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Frequently Asked Questions

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Platform Basics

EpicMarket is a digital platform designed to connect local businesses with customers through seamless booking, ordering, and discovery tools.Key Benefits:
  • Eliminate wait times
  • Boost visibility
  • Manage sales efficiently
  • Gain customer insights
  • Support community-driven commerce

Local Focus

Hyper-local engagement and community growth

Integration

Seamless POS system integration

Smart Orders

QR-based ordering system

Analytics

Actionable customer insights
Yes! Our platform supports various business types:

Retail

Shops and stores

Services

Salons and services

Food

Restaurants and cafes

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Getting Started

1

Sign Up

Access the EpicMarket Business Portal
2

Add Details

Complete your business profile
3

Upload Assets

Add your logo and photos
4

Configure

Set up services and QR codes
Yes! Each location gets its own profile with unique:
  • QR codes
  • Menus
  • Booking options
  • Analytics

Quick Updates

Instant profile and menu changes

Real-Time Sync

Changes reflect immediately

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Payments & Pricing

Basic Fees

Small transaction fee per order/booking

Premium Options

Optional advanced features
No hidden costs or surprise charges!
1

Process

Payments automatically processed
2

Transfer

Direct deposit to your bank
3

Timeline

1-3 business days

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Features & Tools

Sales Insights

  • Sales trends
  • Peak hours
  • Popular items

Customer Data

  • Demographics
  • Preferences
  • Behavior patterns
1

Display

Show QR code in-store or online
2

Scan

Customers scan with phone
3

Order

Browse and purchase instantly
4

Process

Orders flow directly to your system

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Support & Security

24/7 Chat

Instant support

Email

Detailed assistance

Phone

Direct support line
We implement bank-grade security:
  • Data encryption
  • Privacy compliance
  • Secure transactions
  • Regular audits
Have more questions? Our support team is available 24/7 to help you succeed on EpicMarket!