Find quick answers to common questions about running your business on EpicMarket. Can’t find what you’re looking for? Contact our support team 24/7.
Frequently Asked Questions
Platform Basics
What is EpicMarket?
What is EpicMarket?
EpicMarket is a digital platform designed to connect local businesses with customers through seamless booking, ordering, and discovery tools.Key Benefits:
- Eliminate wait times
- Boost visibility
- Manage sales efficiently
- Gain customer insights
- Support community-driven commerce
How does EpicMarket differ from other platforms?
How does EpicMarket differ from other platforms?
Local Focus
Hyper-local engagement and community growth
Integration
Seamless POS system integration
Smart Orders
QR-based ordering system
Analytics
Actionable customer insights
Is EpicMarket suitable for my business?
Is EpicMarket suitable for my business?
Yes! Our platform supports various business types:
Retail
Shops and stores
Services
Salons and services
Food
Restaurants and cafes
Getting Started
How do I create a business profile?
How do I create a business profile?
1
Sign Up
Access the EpicMarket Business Portal
2
Add Details
Complete your business profile
3
Upload Assets
Add your logo and photos
4
Configure
Set up services and QR codes
Can I manage multiple locations?
Can I manage multiple locations?
Yes! Each location gets its own profile with unique:
- QR codes
- Menus
- Booking options
- Analytics
How do I update my business information?
How do I update my business information?
Quick Updates
Instant profile and menu changes
Real-Time Sync
Changes reflect immediately
Payments & Pricing
What are the fees?
What are the fees?
Basic Fees
Small transaction fee per order/booking
Premium Options
Optional advanced features
How do I receive payments?
How do I receive payments?
1
Process
Payments automatically processed
2
Transfer
Direct deposit to your bank
3
Timeline
1-3 business days
Features & Tools
What analytics are available?
What analytics are available?
Sales Insights
- Sales trends
- Peak hours
- Popular items
Customer Data
- Demographics
- Preferences
- Behavior patterns
How does the QR system work?
How does the QR system work?
1
Display
Show QR code in-store or online
2
Scan
Customers scan with phone
3
Order
Browse and purchase instantly
4
Process
Orders flow directly to your system
Support & Security
What if I need help?
What if I need help?
24/7 Chat
Instant support
Detailed assistance
Phone
Direct support line
Is my data secure?
Is my data secure?
We implement bank-grade security:
- Data encryption
- Privacy compliance
- Secure transactions
- Regular audits
Have more questions? Our support team is available 24/7 to help you succeed on EpicMarket!